You may replace this item within 24 hours of buying if in case the item is found faulty, damaged or incorrect.
After 24 hours, kindly contact the brand service center. In case of an incorrect item, you may raise a replacement request only if the item is sealed/unopened/unused and in original condition.
Return Policy is till 24 hours from the time of delivery for non-perishable items.
The customer has to mail at contact@mazinda.com , if the request is approved by the seller, then only return is allowed.
Some items as stated in the item description, are non-returnable.
Order once placed cannot be cancelled.
Orders not been able to get delivered due to natural calamities are not liable for any refund.
Mazinda do not offer any guaranteed time delivery.
The refund request can only be raised if and only if all of the below mentioned criterias are met:
The delivery personal does not contact through any means for the update of the order.
The vendor has cancelled the order.
The order has not been dispatched (no restriction of time frame).
No natural calamities causing hindrance in delivery of the order placed.
Process for requesting a refund:
Visit the contact us section and fill in your query. Be assured to get resolution within 48 hours or else full refund will be issued by the company.