Return and Refund Policy
- You may replace this item within 24 hours of buying if in case the item is found faulty, damaged or incorrect.
- After 24 hours, kindly contact the brand service center. In case of an incorrect item, you may raise a replacement request only if the item is sealed/unopened/unused and in original condition.
- Return Policy is till 24 hours from the time of delivery for non-perishable items.
- The customer has to mail at contact@mazinda.com , if the request is approved by the seller, then only return is allowed.
- Some items as stated in the item description, are non-returnable.
- Order once placed cannot be cancelled.
- Orders not been able to get delivered due to natural calamities are not liable for any refund.
- Mazinda do not offer any guaranteed time delivery.
- The refund request can only be raised if and only if all of the below mentioned criterias are met:
- The delivery personal does not contact through any means for the update of the order.
- The vendor has cancelled the order.
- The order has not been dispatched (no restriction of time frame).
- No natural calamities causing hindrance in delivery of the order placed.
Process for requesting a refund:
Visit the contact us section and fill in your query. Be assured to get resolution within 48 hours or else full refund will be issued by the company.